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Meet the Receptionists

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Charlene Palmer

Charlene qualified for her dental nursing NEBDN exam in 2002 and her radiology exam in 2007. She has worked in the dental industry for over 20 years and brought her valued experience and skills to Cassidy Dental in 2003. She has remained an extremely valuable and respected member of staff since. Charlene is highly motivated and committed to the success of Cassidy Dental and has had experience in all aspects of the practice. Because of her experience it was a natural progression for Charlene to assume the role of  practice manager in 2018.  To show her commitment to her new role as Practice Manager she completed her diploma in Dental Practice Management in 2019.

Charlene finds the role as Practice Manager both challenging and very rewarding.

Elizabeth Quinn

Elizabeth has been a member of the Cassidy Dental team since 2002. Throughout her time, she has shown her commitment as one of our long term receptionists. With over 20 years of experience, she is highly knowledgeable in all aspects of the dental field.  She has built a great relationship with all our patients and has got to know many of them on personal level, which has made them feel very familiar and at ease. She has a warm and friendly personality and has a genuine interest in the health and wellbeing of our patients.

Claire Conway

Claire joined Cassidy Dental on work experience in 2003. She showed a great enthusiasm and work ethic as well as bringing her brand of humor to the practice.  Because of these qualities she was asked to take up a full time position and train as a dental nurse. . She gained her NEBDN qualification in 2008 and her dental radiology exam in Sept 2016. Claire brings a lot to the practice and thoroughly enjoys getting to know each and everyone of our patients. She is highly sociable, enthusiastic and effortlessly gains a real rapport with everyone especially our patients within the practice.

Because of her knowledge, experience and personality Claire’s natural role within the practice is on the reception. Her role as receptionist is carried out with great energy and professionalism.  She is greatly appreciated by all our patients.